HELP CENTER
How can we help?
Getting Started
How do I sign up?
Click Sign Up, fill out the form, verify your email. Free tier is accessible immediately. Paid tier unlocks after KYC verification.
Is there really a free tier?
Yes. Unlimited entries forever. No card required. Same exact tournaments as paid play, just no cash prizes. Top 10 free players each month win a Pro membership.
How do I enter my first tournament?
Browse the live lobby. Click any tournament card → confirm entry → pick your stocks before the scoring window opens. That's it.
Wallet & Payouts
What are deposit fees?
Zero. Deposits via card or ACH are free and instant.
How long do withdrawals take?
Standard ACH: 3–5 business days. Instant payout to debit: ~30 minutes ($1 fee). First withdrawal requires KYC verification.
Does the entry fee really go 100% to the prize pool?
Yes. The platform fee is shown separately at checkout. Trend Champs takes nothing from the prize pool itself.
How are taxes handled?
If you win more than $600 in a calendar year, we issue a Form 1099-MISC. You're responsible for reporting winnings on your tax return. Consult a CPA for your specific situation.
Tournaments
Can I change my picks after entering?
Not after the scoring window opens. Picks lock at the start. The only exception is the Championship format, which allows one rebalance at the midpoint.
What stocks can I pick?
Stocks meeting all of: NYSE/NASDAQ listed, ≥$1B market cap, ≥1M average daily volume, ≥$5 share price, common stock only. The full eligible universe is published on the platform.
How does scoring work?
Percentage return of your portfolio between window open and close. Equal-weighted formats: each stock contributes 1/N. Player-weighted formats: your assigned weights apply. Ties broken by highest single-stock return, then time of entry.
What if a stock gets halted or delisted mid-tournament?
Halt: stock stays in your portfolio at last-traded price. Delisting mid-tournament: that stock's contribution is calculated to the last trade and frozen. We do not void the tournament for single-stock events.
Account & KYC
Why is KYC required?
Federal anti-money-laundering law requires platforms paying real money to verify the identity of payees. KYC = Know Your Customer. We collect government ID + a few details before processing your first withdrawal.
Can I have multiple accounts?
No. One account per real-world person. Multi-accounting voids entries and forfeits balances per our Terms of Play.
Is Trend Champs available in my state?
Free tier is available in all 50 states. Paid tier availability varies — see the state availability page.
How do I delete my account?
Email support@trendchamps.com with the subject "Account deletion." We confirm via email and process within 7 business days. Any remaining balance is returned per your payment method on file.
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